10.09.2025 Microsoft

Why Connecting Copilot Studio to Your Internal Sources Can Change Everything ?

Discover how connecting Copilot Studio to your internal sources transforms your chatbots into true assistants for your HR teams.

Why connecting Copilot Studio to your internal sources can make all the difference

Creating a conversational chatbot with Copilot Studio is simple. But allowing it to access your documentation base to respond intelligently to user questions? That’s where everything changes.

Real use case: HR service of a logistics client

The HR department receives dozens of internal questions each week:

  • “How many vacation days am I entitled to based on my seniority?”
  • “Where can I find the form for occasional telecommuting?”
  • “Who should I contact for internal training?”

With a Copilot agent connected to SharePoint, all these answers are provided to the user in Teams within seconds.

Copilot in action

How does it work?

  • An Azure Function allows the chatbot to dynamically query the HR documents.
  • Word, PDF, or Excel files are vectorized and queryable via Azure AI Search.
  • The user asks a question, Copilot provides the correct answer along with a link to the source document.

Benefits

  • Fewer interruptions for the HR service.
  • A modern and seamless experience for employees.
  • Better utilization of existing documentation.

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